Master Terms of Service

Article 1: Contractual Relationship & Corporate Scope

These Master Terms of Service constitute a binding legal agreement between you (the "User") and Linvoka Technologies, an Indian proprietary concern registered under Udyam Registration Number UDYAM-MH-32-0283979, Government of India (the "Company"). The sole proprietary owner of the Company is Amit Angad Barkund.

This Agreement governs your access to and use of all websites, mobile applications, software-as-a-service (SaaS) products, application programming interfaces (APIs), software applications, and digital utilities published, operated, or distributed by the Company under the "Linvoka" brand (collectively, the "Services").

By installing, registering an account, or accessing the Services, you represent and confirm that you have read, understood, and agreed to be bound by this Agreement. If you do not agree, you must immediately cease all access and uninstall any software associated with the Services.

This Agreement incorporates by reference the Master Privacy Policy (DOC-02), the Acceptable Use Policy (DOC-04), and all other policies in the Company's active legal suite.

Article 2: Eligibility, Account Onboarding, & Verification

Except where prohibited by applicable law, access to the Services is restricted to natural persons who have reached the legal age of majority in their respective jurisdiction and possess the legal capacity to enter into binding contracts under the Indian Contract Act, 1872. If you access the Services on behalf of a corporate entity, you represent and confirm that you possess the necessary organizational authority to bind that entity to this Agreement.

You must provide true, current, and complete details during account registration. You are solely responsible for maintaining the confidentiality of your login credentials and accept full responsibility for all activities occurring under your account. You agree to notify the Company immediately at contact@linvoka.com of any unauthorized access or security compromise.

The Company reserves the right to implement verification controls to ensure system security, including:

• Multi-factor identity verification safeguards.
• Cross-referencing corporate credentials with official business registries.
• Obtaining verifiable parental or legal guardian consent in compliance with applicable law when processing data related to minors.

Article 3: Universal Platform Licensing & Limitations

Subject to your continuous compliance with this Agreement, the Company grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services solely for their intended operational functions. You agree that you will not, and will not allow any third party to:

• Reverse engineer, decompile, or disassemble any software binary or protocol within the Services.
• Deploy automated scrapers, crawlers, indexers, or extraction algorithms to harvest data, contact lists, or directories.
• Circumvent, bypass, or disable any access control system, rate-limiting mechanism, or security barrier.

Article 4: Interactive and Diagnostic Module Disclaimers

The Services may include directory listings, user interaction areas, or remote screen assistance utilities.

• Directory Modules: If a Service provides business directories or supplier lists, the Company does not verify the accuracy or status of self-submitted information. You are solely responsible for conducting independent due diligence before executing any commercial transactions.
• Interaction Modules: The Company does not perform background screening or identity checks on users. You assume all risks associated with communicating or meeting other users in person.
• Remote Control Modules: Screen sharing capabilities are strictly user-initiated and require explicit consent. You must perform complete file backups and secure financial applications before initiating a remote support session. The Company disclaims all liability for data loss or unauthorized transactions during remote sessions.

Article 5: Exclusion of Warranties & Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY EXPRESS, IMPLIED, OR STATUTORY WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR SECURITY.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY, ITS PROPRIETOR (AMIT ANGAD BARKUND), ITS AFFILIATES, AND EMPLOYEES SHALL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, REVENUE, DATA, GOING-CONCERN VALUE, OR SYSTEM DOWNTIME.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY’S MAXIMUM AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THIS AGREEMENT SHALL BE LIMITED TO THE LESSER OF (I) THE TOTAL FEES PAID BY YOU TO THE COMPANY IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (II) FIVE THOUSAND INDIAN RUPEES (INR 5,000).

SUBJECT TO MANDATORY CONSUMER PROTECTION LAWS, THESE LIMITATIONS GOVERN LIABILITY RELATING TO THIRD-PARTY CONDUCT, OFFLINE ENCOUNTERS, SYSTEM INTERRUPTIONS, OR PHYSICAL HARASSMENT.

Article 6: Dispute Resolution & Jurisdiction

This Agreement and any disputes arising from it shall be governed by the laws of India, without regard to conflict of laws principles. Any dispute shall be referred to and finally resolved by binding arbitration under the Indian Arbitration and Conciliation Act, 1996. The arbitration tribunal shall consist of a sole arbitrator appointed mutually by the parties. The seat and venue of the arbitration shall be Mumbai, Maharashtra, India, and the proceedings shall be conducted in the English language. Subject to arbitration, you consent to the exclusive jurisdiction of the competent courts of Mumbai, Maharashtra, or Solapur, Maharashtra, India.

Article 7: Miscellaneous Boilerplate Provisions

• Entire Agreement: This Agreement, incorporating all other documents within the Company's legal suite, constitutes the entire agreement between the User and the Company regarding the Services and supersedes all prior written or oral agreements, negotiations, or understandings.
• Force Majeure: The Company shall not be liable for any delay or failure to perform resulting from causes outside its reasonable control, including acts of God, war, terrorism, civil disturbances, fire, floods, natural disasters, strikes, energy shortages, or widespread internet or telecommunications outages.
• No Waiver: No failure or delay by the Company in exercising any right, power, or privilege under this Agreement shall operate as a waiver thereof, nor shall any single or partial exercise of any right, power, or privilege preclude any other or further exercise thereof.
• Assignment: You may not assign, delegate, or transfer any of your rights or obligations under this Agreement without the prior written consent of the Company. The Company may freely assign, transfer, or delegate its rights and obligations under this Agreement to any affiliate or successor-in-interest without restriction or prior notice.
• Survival: All provisions of this Agreement which by their nature should survive termination shall survive the termination or expiration of this Agreement, including intellectual property ownership, warranty disclaimers, indemnity obligations, governing law, dispute resolution, and limitations of liability.