Master Privacy Policy

Section 1: Privacy Commitment & Scope

Linvoka Technologies, registered under number UDYAM-MH-32-0283979 and owned by Amit Angad Barkund, acts as the "Data Fiduciary" for the processing of your personal data. This Master Privacy Policy explains how we collect, process, store, share, and protect your digital personal data when you interact with the Services. The Company is committed to handling personal data in accordance with applicable privacy and data protection laws, including the Digital Personal Data Protection (DPDP) Act, 2023, the Information Technology Act, 2000, the General Data Protection Regulation (GDPR), and the California Consumer Privacy Act (CCPA).

Section 2: Data Categories Collected

The Company collects and processes only the minimum personal data necessary to provide and secure the Services:

• Account Credentials: Name, email address, phone number, and account access identifiers.
• Verification Data: Business identifiers or verification details, where required.
• Transaction Information: Details of billing history, subscriptions, and payment statuses.
• Technical Identifiers: IP addresses, hardware parameters, operating systems, and performance logs.
• Interaction Data: Session dates, feature usages, and navigation history.

Section 3: Purpose of Processing & Data Lifecycle

We process personal data solely for specified, lawful, and legitimate purposes:

• To authenticate identities and grant secure access to accounts.
• To process subscription renewals and billing transactions.
• To patch bugs, improve performance, and monitor system security.
• To respond to customer support inquiries and resolve grievances.

Personal data is stored in secure cloud environments. Where required by applicable law, data storage and operations will align with localized residency parameters. We delete or anonymize personal data as soon as the purpose of its collection is completed or upon a valid request to withdraw consent, except where retention is required by applicable law.

Section 4: Notice and Consent Management

Where applicable, the Company implements consent-based mechanics that present a clear, plain-language notice outlining data collection categories and processing purposes:

• Granular Choice: We request separate consent for distinct processing activities using distinct choice inputs.
• Consent Withdrawal: You have the right to withdraw your consent at any time through your account settings or by emailing contact@linvoka.com. Upon receiving a valid withdrawal request, we will stop processing the associated data without undue delay.

Section 5: Rights of Data Principals

Subject to mandatory provisions of applicable local laws, you have the following rights regarding your personal data:

• Right to Access: To request a summary of the data we process about you and a list of any third parties with whom it was shared.
• Right to Rectification & Erasure: To correct inaccurate or incomplete details, or request the deletion of your personal data.
• Right to Nominate: To nominate an individual to exercise your privacy rights on your behalf in the event of death or incapacity.
• Right to Grievance Redressal: To submit complaints to our Grievance Officer, and to escalate concerns to the Data Protection Board of India (DPBI) or regional supervisory authorities.