Legal Center

Article 1: Contractual Relationship & Corporate Scope

These Master Terms of Service constitute a binding legal agreement between you (the "User") and Linvoka Technologies, an Indian proprietary concern registered under Udyam Registration Number UDYAM-MH-32-0283979, Government of India (the "Company"). The sole proprietary owner of the Company is Amit Angad Barkund.

This Agreement governs your access to and use of all websites, mobile applications, software-as-a-service (SaaS) products, application programming interfaces (APIs), software applications, and digital utilities published, operated, or distributed by the Company under the "Linvoka" brand (collectively, the "Services").

By installing, registering an account, or accessing the Services, you represent and confirm that you have read, understood, and agreed to be bound by this Agreement. If you do not agree, you must immediately cease all access and uninstall any software associated with the Services.

This Agreement incorporates by reference the Master Privacy Policy (DOC-02), the Acceptable Use Policy (DOC-04), and all other policies in the Company's active legal suite.

Article 2: Eligibility, Account Onboarding, & Verification

Except where prohibited by applicable law, access to the Services is restricted to natural persons who have reached the legal age of majority in their respective jurisdiction and possess the legal capacity to enter into binding contracts under the Indian Contract Act, 1872. If you access the Services on behalf of a corporate entity, you represent and confirm that you possess the necessary organizational authority to bind that entity to this Agreement.

You must provide true, current, and complete details during account registration. You are solely responsible for maintaining the confidentiality of your login credentials and accept full responsibility for all activities occurring under your account. You agree to notify the Company immediately at contact@linvoka.com of any unauthorized access or security compromise.

The Company reserves the right to implement verification controls to ensure system security, including:

• Multi-factor identity verification safeguards.
• Cross-referencing corporate credentials with official business registries.
• Obtaining verifiable parental or legal guardian consent in compliance with applicable law when processing data related to minors.

Article 3: Universal Platform Licensing & Limitations

Subject to your continuous compliance with this Agreement, the Company grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services solely for their intended operational functions. You agree that you will not, and will not allow any third party to:

• Reverse engineer, decompile, or disassemble any software binary or protocol within the Services.
• Deploy automated scrapers, crawlers, indexers, or extraction algorithms to harvest data, contact lists, or directories.
• Circumvent, bypass, or disable any access control system, rate-limiting mechanism, or security barrier.

Article 4: Interactive and Diagnostic Module Disclaimers

The Services may include directory listings, user interaction areas, or remote screen assistance utilities.

• Directory Modules: If a Service provides business directories or supplier lists, the Company does not verify the accuracy or status of self-submitted information. You are solely responsible for conducting independent due diligence before executing any commercial transactions.
• Interaction Modules: The Company does not perform background screening or identity checks on users. You assume all risks associated with communicating or meeting other users in person.
• Remote Control Modules: Screen sharing capabilities are strictly user-initiated and require explicit consent. You must perform complete file backups and secure financial applications before initiating a remote support session. The Company disclaims all liability for data loss or unauthorized transactions during remote sessions.

Article 5: Exclusion of Warranties & Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY EXPRESS, IMPLIED, OR STATUTORY WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR SECURITY.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY, ITS PROPRIETOR (AMIT ANGAD BARKUND), ITS AFFILIATES, AND EMPLOYEES SHALL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, REVENUE, DATA, GOING-CONCERN VALUE, OR SYSTEM DOWNTIME.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY’S MAXIMUM AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THIS AGREEMENT SHALL BE LIMITED TO THE LESSER OF (I) THE TOTAL FEES PAID BY YOU TO THE COMPANY IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (II) FIVE THOUSAND INDIAN RUPEES (INR 5,000).

SUBJECT TO MANDATORY CONSUMER PROTECTION LAWS, THESE LIMITATIONS GOVERN LIABILITY RELATING TO THIRD-PARTY CONDUCT, OFFLINE ENCOUNTERS, SYSTEM INTERRUPTIONS, OR PHYSICAL HARASSMENT.

Article 6: Dispute Resolution & Jurisdiction

This Agreement and any disputes arising from it shall be governed by the laws of India, without regard to conflict of laws principles. Any dispute shall be referred to and finally resolved by binding arbitration under the Indian Arbitration and Conciliation Act, 1996. The arbitration tribunal shall consist of a sole arbitrator appointed mutually by the parties. The seat and venue of the arbitration shall be Mumbai, Maharashtra, India, and the proceedings shall be conducted in the English language. Subject to arbitration, you consent to the exclusive jurisdiction of the competent courts of Mumbai, Maharashtra, or Solapur, Maharashtra, India.

Article 7: Miscellaneous Boilerplate Provisions

• Entire Agreement: This Agreement, incorporating all other documents within the Company's legal suite, constitutes the entire agreement between the User and the Company regarding the Services and supersedes all prior written or oral agreements, negotiations, or understandings.
• Force Majeure: The Company shall not be liable for any delay or failure to perform resulting from causes outside its reasonable control, including acts of God, war, terrorism, civil disturbances, fire, floods, natural disasters, strikes, energy shortages, or widespread internet or telecommunications outages.
• No Waiver: No failure or delay by the Company in exercising any right, power, or privilege under this Agreement shall operate as a waiver thereof, nor shall any single or partial exercise of any right, power, or privilege preclude any other or further exercise thereof.
• Assignment: You may not assign, delegate, or transfer any of your rights or obligations under this Agreement without the prior written consent of the Company. The Company may freely assign, transfer, or delegate its rights and obligations under this Agreement to any affiliate or successor-in-interest without restriction or prior notice.
• Survival: All provisions of this Agreement which by their nature should survive termination shall survive the termination or expiration of this Agreement, including intellectual property ownership, warranty disclaimers, indemnity obligations, governing law, dispute resolution, and limitations of liability.

Section 1: Privacy Commitment & Scope

Linvoka Technologies, registered under number UDYAM-MH-32-0283979 and owned by Amit Angad Barkund, acts as the "Data Fiduciary" for the processing of your personal data. This Master Privacy Policy explains how we collect, process, store, share, and protect your digital personal data when you interact with the Services. The Company is committed to handling personal data in accordance with applicable privacy and data protection laws, including the Digital Personal Data Protection (DPDP) Act, 2023, the Information Technology Act, 2000, the General Data Protection Regulation (GDPR), and the California Consumer Privacy Act (CCPA).

Section 2: Data Categories Collected

The Company collects and processes only the minimum personal data necessary to provide and secure the Services:

• Account Credentials: Name, email address, phone number, and account access identifiers.
• Verification Data: Business identifiers or verification details, where required.
• Transaction Information: Details of billing history, subscriptions, and payment statuses.
• Technical Identifiers: IP addresses, hardware parameters, operating systems, and performance logs.
• Interaction Data: Session dates, feature usages, and navigation history.

Section 3: Purpose of Processing & Data Lifecycle

We process personal data solely for specified, lawful, and legitimate purposes:

• To authenticate identities and grant secure access to accounts.
• To process subscription renewals and billing transactions.
• To patch bugs, improve performance, and monitor system security.
• To respond to customer support inquiries and resolve grievances.

Personal data is stored in secure cloud environments. Where required by applicable law, data storage and operations will align with localized residency parameters. We delete or anonymize personal data as soon as the purpose of its collection is completed or upon a valid request to withdraw consent, except where retention is required by applicable law.

Section 4: Notice and Consent Management

Where applicable, the Company implements consent-based mechanics that present a clear, plain-language notice outlining data collection categories and processing purposes:

• Granular Choice: We request separate consent for distinct processing activities using distinct choice inputs.
• Consent Withdrawal: You have the right to withdraw your consent at any time through your account settings or by emailing contact@linvoka.com. Upon receiving a valid withdrawal request, we will stop processing the associated data without undue delay.

Section 5: Rights of Data Principals

Subject to mandatory provisions of applicable local laws, you have the following rights regarding your personal data:

• Right to Access: To request a summary of the data we process about you and a list of any third parties with whom it was shared.
• Right to Rectification & Erasure: To correct inaccurate or incomplete details, or request the deletion of your personal data.
• Right to Nominate: To nominate an individual to exercise your privacy rights on your behalf in the event of death or incapacity.
• Right to Grievance Redressal: To submit complaints to our Grievance Officer, and to escalate concerns to the Data Protection Board of India (DPBI) or regional supervisory authorities.

The Company utilizes cookies, web beacons, and analytical local storage tokens (collectively, "Cookies") to manage user sessions, store account parameters, and analyze system errors. We categorize Cookies into:

1. 1. Essential Security Cookies: Required to maintain secure sessions and prevent Cross-Site Request Forgery (CSRF) attacks.
2. 2. Performance & Telemetry Cookies: Collect anonymized usage metrics to improve platform speed and resolve bugs.
3. 3. Preference Cookies: Remember your UI choices, local languages, and settings.

Where required by applicable law, the Company implements consent banners or cookie preferences managers that allow users to control tracker behaviors. You may manage or opt out of Cookie tracking through your browser settings or our platform's cookie control center.

This Acceptable Use Policy defines the standard rules of conduct for all users of the Services. You agree not to:

• Use the Services to distribute, store, or transmit illegal, obscene, defamatory, hateful, or harassing content.
• Execute scraping bots, search scripts, or data harvesting algorithms to download database information or directory details.
• Introduce trojans, viruses, worms, logic bombs, or malicious software to degrade or compromise our technical infrastructure.
• Coordinate or participate in network attacks, port scans, or denial-of-service (DoS) attempts against our systems.
• Bypass or modify security restrictions, API rate limits, or interactive authentication boundaries.

Violations of this policy may result in immediate account suspension, restriction of services, or legal action.

Our Community Guidelines establish social and interactive standards to maintain a safe, professional, and respectful environment.

• No Abuse: Harassment, cyber-bullying, doxing, and physical or verbal threats against other users are strictly prohibited.
• No Discrimination: Hate speech, slurs, or discriminatory comments based on race, religion, gender, orientation, disability, or national origin are not tolerated.
• Authenticity: You must provide accurate registration details and avoid impersonating other users, brands, or public figures.
• No Spam: Mass messaging, unsolicited advertising, affiliate links, and commercial promotions are prohibited in public or direct messaging areas.

This policy applies to all text, media, files, and communications uploaded to the Services by Users ("UGC").

• License Granted to the Company: By uploading UGC, you grant the Company a non-exclusive, worldwide, royalty-free, sublicensable license to host, display, distribute, and reproduce your content solely to provide the Services.
• Safety Safeguards: To satisfy developer marketplace standards, our systems include automated filters, reporting buttons to flag offensive material, and block controls to mute abusive accounts.
• Moderation Commitment: The Company will review reported UGC and take appropriate action on violating content within a commercially reasonable time or as required by applicable law.

All creative assets, design elements, visual interfaces, documentation, layouts, and system configurations are protected under copyright, patent, trademark, and other applicable intellectual property laws. All such proprietary materials are owned exclusively by the Company and its licensors. You may not copy, republish, distribute, or modify any copyrighted materials from the Services without our express, prior written consent.

The Company respects the intellectual property rights of others. If you believe that any content on the Services infringes your copyright, you may submit a takedown request to our Designated Agent at contact@linvoka.com containing:

1. 1. A physical or electronic signature of the copyright owner or their authorized agent.
2. 2. Clear identification of the copyrighted work claimed to have been infringed.
3. 3. The specific URL or system location of the claimed infringing material.
4. 4. Your contact details, including email address and telephone number.
5. 5. A statement that you have a good-faith belief that use of the material is not authorized by the copyright owner.

This policy governs all patents, trademarks, software code, database structures, UI designs, trade secrets, and machine learning models developed by the Company. Accessing the Services does not transfer any ownership or licensing rights in our Intellectual Property to you. Any suggestions, feedback, or feature requests you submit regarding the Services are owned exclusively by the Company without any payment or obligation to you.

The "Linvoka" name, corporate logos, stylized marks, and trade dress are the exclusive trademarks of the Company. You may not use or display our trademarks without our express, prior written consent. Any referential or nominative use of our trademarks to describe compatibility with your products must be accurate and must not imply sponsorship, partnership, or endorsement by the Company.

Section 1: API Integration License

If the Company provides APIs, developer consoles, or SDKs (collectively, "Developer Tools"), we grant you a limited, non-assignable, revocable license to access our systems solely to integrate your software with our platforms.

Section 2: Developer Responsibilities

Developers are responsible for complying with all applicable data protection and privacy laws in the jurisdictions in which they operate. Developers must:

• Maintain the confidentiality of API keys; you are responsible for all requests made using your credentials.
• Comply with our API rate limits and avoid any automated tests designed to degrade performance.

This policy governs the use of artificial intelligence, machine learning, and automated data processing tools provided within the Services.

• Accuracy Disclaimer: AI-generated outputs are provided for informational purposes only. The Company does not warrant the accuracy, completeness, or reliability of automated outputs.
• Model Training Protection: The Company will not use your personal data to train generative models without your explicit, opt-in consent.
• Prohibited Submissions: You are prohibited from submitting prompts that contain highly sensitive personal data, classified information, or third-party intellectual property.

The Company may provide access to pre-release software or trial tools ("Beta Features") to gather feedback.

• As-Is Provision: Beta Features are provided "as is" and "as available," and may contain bugs, errors, or security limitations.
• No Support Guarantees: The Company has no obligation to maintain or support Beta Features, and may disable access to them at any time.

The Services may incorporate third-party open-source libraries. All open-source components are used in compliance with their respective licenses (e.g., MIT, Apache 2.0, BSD). The licensing terms and copyright attributions are preserved in our software documentation. You may request copies of the corresponding source code, where required by the license, by contacting us at contact@linvoka.com.

This policy governs all paid features, subscriptions, and transactions within the Services.

• Billing Cycles: Subscription fees are billed in advance on a recurring monthly or annual basis, as specified at the point of sale.
• Subscription Renewals: Subscriptions automatically renew at the beginning of each billing cycle unless you cancel before the renewal date through your account settings.
• Taxes: All subscription fees are exclusive of applicable transaction taxes, GST, or local levies, which are your responsibility.

Except as required by mandatory consumer protection laws in your jurisdiction or explicitly stated, all transactions, license fees, and subscriptions are non-cancelable and non-refundable.

• Cooling-Off Periods: If applicable law mandates a statutory cancellation window, refunds will be processed in accordance with those laws.
• Billing Disputes: You must report billing errors or transaction discrepancies within thirty (30) days of the transaction to be eligible for a refund review.

The Company implements rigorous, industry-recognized technical and organizational measures to protect personal and system data:

• Data Encryption: All personal data is secured during transit and while stored using advanced cryptographic controls and protocols.
• Access Control: Access to database records is restricted to authorized employees who require it to perform their job functions, enforced through multi-factor validation controls.
• Intrusion Detection: We utilize continuous system telemetry and audit logging to proactively monitor and intercept anomalous actions.

The Company welcomes reports from security researchers to help identify vulnerabilities. Under our Safe Harbor guidelines:

• Please report any vulnerability directly to contact@linvoka.com.
• Do not access, modify, or delete any user data during your testing.
• Give the Company a reasonable amount of time to investigate and resolve the issue before disclosing it publicly.

The Company will not pursue legal action against researchers, provided the researcher complies with this policy and applicable law.

The Company retains personal data only for as long as necessary to fulfill the specific purposes of its collection, in compliance with applicable statutory mandates.

• Financial Records: Stored for as long as required to comply with applicable tax and audit laws.
• Account Logs: Deleted or anonymized within a commercially reasonable time following account deletion, unless retention is required by law.

This policy applies to all third-party vendors and data processors contracted by the Company.

• Processor Covenants: All data processors must process personal data only in accordance with the Company’s written instructions, implement appropriate security safeguards, and notify the Company of any data breaches without undue delay.
• Audit Rights: The Company retains the right to conduct periodic security reviews of its data processors.

The transfer of personal data outside your home country is conducted strictly in accordance with applicable regional data protection laws:

• Transfer Safeguards: We use adequacy assessments or standard contractual clauses to secure international transfers and protect your privacy rights.
• Localization Mandates: The Company complies with data localization restrictions where required by applicable law.

The Digital Services Policy governs the digital performance, algorithmic delivery, and optimization of the Services. The Company reserves the right to modify, update, or deprecate platform features to improve performance or comply with regulatory changes. We use commercially reasonable efforts to maximize system uptime, but do not guarantee uninterrupted platform availability.

You agree to comply with our Technical Platform Rules to protect our infrastructure. You are strictly prohibited from:

• Using system emulators, virtualization tools, or automated scripts to bypass our normal client interfaces.
• Network sniffing, packet interception, or executing DoS attempts against our endpoints.
• Sharing your account credentials or using third-party script injectors to modify our platform’s user interface.

The Company’s software, code, and services may be subject to international trade controls and export laws. You represent and confirm that:

• You are not located in, or a resident of, any country subject to trade embargoes or sanctions by the United Nations or other relevant international bodies.
• You are not listed on any restricted party registries, such as the Specially Designated Nationals (SDN) list.
• You will not use the software for any prohibited purposes, including military operations, nuclear development, or chemical weapons.

The Services may integrate with or link to third-party websites, systems, or resources. The Company does not control, endorse, or assume responsibility for any third-party content, services, or privacy practices. Your interactions with third-party tools are governed by the respective terms of service and privacy policies of those external entities.

The Company handles requests from law enforcement agencies in compliance with applicable law:

• Valid Legal Authority Required: We do not disclose user data unless presented with a valid, enforceable warrant, subpoena, or court order.
• User Notification: Except where prohibited by law or in emergency situations involving an immediate threat of physical harm, we will notify the affected User before disclosing their data.

The Government Request Policy governs regulatory inquiries and requests for information from state authorities, tax boards, or municipal departments. The Company will comply with legally authorized data requests issued by statutory regulatory agencies while ensuring that disclosures are limited strictly to the information required by the statutory order.

The Company classifies its electronic communications with you into:

1. 1. Operational Communications: System alerts, transaction receipts, security updates, and regulatory notices required to provide the Services.
2. 2. Marketing Communications: Promotional updates and special offers sent only after securing your affirmative, opt-in consent.

You may opt out of receiving marketing communications at any time by using the "unsubscribe" link included in the email or through your account settings.

The Electronic Consent Policy regulates click-wrap agreements and consent workflows across the platform. Clicking "I Agree," "I Accept," or checking an explicit checkbox constitutes legally binding consent to the associated terms. The Company maintains secure consent logs, containing timestamps, IP addresses, and the specific version of the notice consented to, to document consent.

The Electronic Signature Policy governs the execution of digital agreements, in compliance with applicable laws. Agreements executed through recognized digital signature providers are legally binding. Checking click-wrap buttons or entering electronic signatures indicates the User's intent to sign and execute the agreement.

The Company is committed to continuously improving the accessibility of the Services to support users with disabilities. We design our platform interfaces to strive for compatibility with screen readers, keyboard-only navigation pathways, variable text displays, and high-contrast color schemes, in alignment with Web Content Accessibility Guidelines (WCAG) standards.

The Corporate Legal Notices document compiles the statutory disclosures and registration details required under applicable Indian business, taxation, MSME, consumer protection, and other applicable laws.

The Grievance Redressal Policy provides a clear process for Users to submit complaints, inquiries, or reports of policy violations, in compliance with applicable data protection laws.

• Submission of Grievances: Users can submit grievances in writing to the Grievance Officer at contact@linvoka.com.
• Grievance Process: The Grievance Officer will acknowledge receipt of the complaint and work to investigate and provide a resolution within the timelines prescribed under applicable law.

The Compliance Statement outlines the Company’s ongoing commitment to meeting global regulatory standards. The Company maintains compliance controls designed to align with data privacy regulations, marketplace policies, and cybersecurity standards, and undergoes periodic internal security reviews to maintain appropriate data protection.

The Master Definitions Section unifies the key definitions used across the 40-document legal suite to prevent ambiguity and ensure consistent interpretation.

• "Account" means the personalized portal profile created by a User to access designated Services.
• "Company Intellectual Property" means all proprietary source code, object code, algorithms, visual interfaces, graphic designs, databases, systems, technical architectures, patents, utility models, copyrights, trademarks, service marks, trade names, brand assets, and proprietary methodologies developed or owned by the Company, whether registered or unregistered.
• "Cookies" means browser-based trackers, session identifiers, local storage files, and diagnostic pixels.
• "Data Fiduciary" means the entity that determines the purposes and means of processing personal data.
• "Data Principal" means the individual whose personal data is processed.
• "Digital Personal Data" means any data about an individual who is identifiable by or in relation to such data, which is processed in digital form.
• "Services" means all current and future websites, applications, portals, SaaS platforms, cloud environments, and APIs operated by the Company under the "Linvoka" brand.
• "User" means any natural person, corporate entity, association, or authorized agent who accesses, registers, or uses the Services.
• "User-Generated Content" (or "UGC") means any text, images, coordinates, documentation, media, links, or communication files uploaded, transmitted, or hosted on the Services by a User.